Privacy policy

PRIVACY POLICY

Last Updated: September 4, 2026

Delavire is operated by ZHUOCHUANG INDUSTRIAL CO., LIMITED (“Delavire”, “we”, “us” or “our”). This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit delavire.com, purchase from us, contact us or otherwise use our services (the “Services”). Our store is powered by Shopify.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

  • Contact and identity information, such as your name, email address, telephone number, billing address and shipping address.

  • Order and payment information, such as products purchased, transaction details, payment confirmation and limited payment-related information. Complete card details are generally processed by payment providers rather than stored by us.

  • Account information, such as login credentials, preferences and saved settings.

  • Customer-support information, including messages, return requests, reviews and other communications.

  • Device and usage information, such as IP address, browser type, device identifiers, pages viewed, interactions, cookies and similar technologies.

HOW WE COLLECT INFORMATION

We collect information directly from you, automatically through the Services, and from service providers such as Shopify, payment processors, fulfilment and delivery partners, analytics providers and advertising partners, where permitted by law.

HOW WE USE INFORMATION

We may use personal information to:

  • process payments, fulfil orders and provide delivery and returns support;

  • operate, maintain and improve the Services;

  • communicate with you about orders, enquiries and customer support;

  • personalise content and measure website performance;

  • send marketing communications where permitted and respect your opt-out choices;

  • prevent fraud, misuse and security threats; and

  • comply with legal, accounting and regulatory obligations.

COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels and similar technologies to operate the website, remember preferences, understand usage and support analytics or advertising. You may control cookies through available website controls and browser settings, although disabling essential cookies may affect functionality.

HOW WE DISCLOSE INFORMATION

We may disclose personal information to Shopify; payment processors; fulfilment, logistics and delivery providers; IT, hosting, security, analytics, marketing and customer-support providers; professional advisers; affiliates and business successors; and public authorities where required by law. We do not sell personal information for money. Certain advertising or analytics disclosures may be treated as “sale”, “sharing” or targeted advertising under some privacy laws, and applicable choices will be provided where required.

INTERNATIONAL PROCESSING

Our service providers may process information outside your country. Where required, we use appropriate safeguards and comply with applicable data-protection requirements for international transfers.

RETENTION AND SECURITY

We retain personal information only for as long as reasonably necessary for the purposes described here, including order fulfilment, customer support, legal compliance, dispute resolution and fraud prevention. We use reasonable administrative, technical and organisational safeguards, but no method of transmission or storage is completely secure.

YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to request access, correction, deletion or portability of personal information; restrict or object to processing; withdraw consent; opt out of marketing or certain targeted advertising; and appeal a decision. These rights may be subject to legal exceptions. We may need to verify your identity before responding.

To exercise a privacy right, email support@delavire.com. You may also use any privacy-choice link presented on our website. You will not be discriminated against for exercising an applicable right.

CHILDREN

The Services are not intended for children, and we do not knowingly collect personal information from children contrary to applicable law. A parent or guardian who believes a child has provided information may contact us to request deletion.

THIRD-PARTY LINKS

The Services may link to third-party websites or services. Their privacy and security practices are governed by their own policies, and we are not responsible for those practices.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect legal, operational or service changes. The current version and updated date will be posted on this page.

CONTACT US

Legal Entity: ZHUOCHUANG INDUSTRIAL CO., LIMITED
Business Registration Certificate No.: 80495392-000-05-26-A
Registered Address: RM NO.15, UNIT 603, 6TH FLOOR, SUNBEAM CENTRE, NO. 27 SHING YIP STREET, KWUN TONG, HONG KONG
Privacy and Customer Support Email: support@delavire.com
Website: https://delavire.com

If you are not satisfied with our response, you may have the right to contact the data-protection authority applicable in your jurisdiction.